When engineering firms rely on generic IT providers, critical details get missed and your productivity suffers.
Engineering firms are unique. They don’t run like law offices, CPA firms, or insurance agencies. They have their own, particular needs. Engineering teams run on massive files, real-time collaboration, and performance-intensive applications like AutoCAD, Revit, Civil 3D, and SolidWorks. Unfortunately, most MSPs don’t build their support systems with those unique demands in mind.
Here’s what many MSPs won’t tell you…
Most MSPs Offer “One-Size-Fits-All” Solutions ONLY
Pre-packaged IT services designed for general business use won’t be enough to support engineering firms. A network that can easily support other office businesses buckles under an engineering firm’s substantial needs.
Some IT firms aren’t willing to do the leg work required to tailor each IT infrastructure to each business. The result is bottlenecks in file access, crashing software, and gridlocked workflows.
Without a purposefully built IT environment, engineering teams are forced to work around technology when it should be working for them.
Instead you should expect:
- A network built for file-heavy workflows
- Tiered storage solutions to balance access and cost
- Infrastructure that can grow with your project and office demands
They Don’t Understand Your Software Stack
If your MSP isn’t fluent in the tools you use every day, they’re doing your team a disservice.
Applications like AutoCAD, Revit, SolidWorks, and Civil 3D require more than just installation—they need to be integrated into your workflow, supported with the right hardware, and configured for optimal performance.
MSPs that aren’t familiar with these tools:
- Miss crucial configuration settings
- Fail to optimize hardware performance
- Shift blame to software vendors instead of solving the issue
They Don’t Scale With You
Engineering firms evolve quickly. You might expand offices, hire new project teams, or adopt new software every quarter. If your MSP can’t adapt with you, your growth will hit a wall, and it won’t be your fault.
Warning signs include:
- Poor remote performance for field or hybrid teams
- Delays onboarding new tools or employees
- No clear roadmap for infrastructure scaling
At radius180…
We don’t offer generic IT. We build systems engineered specifically for architecture, engineering, and construction firms. We speak your software, understand your workflows, and proactively design infrastructure that supports your growth- not one that slows it down.
Ready to get rid of the friction points in your current set up? Let’s talk. Send us a message at www.radius180.com/contact.