Is Your Tech Support Up to the Task?
Find Out by Asking These 15 Critical Questions
Technology is integral to your success as a business. So, when you need tech support, you need it fast. But finding the right tech support team can be difficult when you’re not in the IT business and you’re not entirely sure how to evaluate your current IT support.
If you’ve experienced downtime, a slow response from your support team, or other issues with your current IT support provider, it’s time to start exploring your options and asking your tech team the tough questions. This guide from radius180 gives you the 15 most critical questions to ask your IT support team. These questions will give you valuable insight to determine whether your IT team can handle your IT issues quickly and efficiently and will allow you to take a hard look at whether your needs are really being met.